Shipping Policy

Shipping is FREE on all orders shipped within the continental United States. For shipping costs to, Alaska, Hawaii, Puerto Rico or Canada, please see the Additional Shipping Information below.

We are sorry that shipments cannot be made to APO, FPO, or PO Box addresses.

Additional Shipping Information

The most common form of shipping method will be FedEX Ground; however, depending on the rug manufacturer, this shipping method can change. All rugs will come rolled and wrapped in a protective sheet. Depending on the manufacturer and size/shape of the rug, it can take up to 3-4 weeks for you to receive; however, most rugs usually arrive within 1-2 weeks from the date the order is placed on Rugzilla.com. As soon as the rug is shipped, Rugzilla.com will provide you with a tracking number so you may monitor the package.

To see more on our shipping policies, visit our Frequently Asked Questions page. For additional shipping questions, please e-mail our Customer Relations Department at info@rugzilla.com.